Find answers to common questions about Geronimo
Click the "Sign In" button in the top right corner and choose to continue with Google. Your account will be created automatically, and you can start exploring cities right away. No password needed!
Yes! Geronimo offers a generous free tier that includes access to city guides, basic visa information, and community features. Pro users get unlimited AI Planner queries, detailed cost breakdowns, and premium features.
Pro includes unlimited AI Planner queries, detailed visa application guides, exclusive neighborhood insights, real-time alerts, and priority support. You also get early access to new features and a badge on your profile.
Absolutely! Geronimo is fully responsive and works great on all devices. We're also working on native iOS and Android apps coming later this year.
You can delete your account from Settings → Account → Delete Account. This action is permanent and will remove all your data, saved cities, and preferences. If you have an active subscription, please cancel it first.
We update our data regularly from multiple sources including Numbeo, local surveys, and community feedback. Costs are estimates and may vary based on your lifestyle and specific neighborhood.
Scores are calculated using a weighted algorithm that considers internet speed, cost of living, safety index, weather patterns, healthcare quality, and community ratings from verified nomads.
Yes! We love community suggestions. Use the Contact form with "Data Correction" as the subject, or reach out to us directly. We evaluate new cities based on nomad relevance and data availability.
We prioritize cities with established digital nomad communities and reliable data sources. If a city is missing, it may be in our pipeline or lacking sufficient data. Feel free to suggest it!
We provide guidance based on extensive research and community reports, but visa requirements change frequently. Always verify with official embassy or government sources before making travel decisions.
A Digital Nomad Visa (DNV) allows remote workers to legally live and work in a country while employed by a foreign company. Requirements typically include proof of income, health insurance, and remote employment.
We review visa information at least monthly and immediately when major policy changes are announced. Community members also flag outdated info, which we verify and update promptly.
Geronimo provides information and guides to help you understand requirements, but we don't process visa applications. Pro members get access to detailed step-by-step application guides and document checklists.
Visa-free entry means you can enter a country without obtaining a visa beforehand. However, there are usually time limits (30-90 days) and you may need to show proof of onward travel and sufficient funds.
Use the Contact form with "Data Correction" as the subject. Include the specific country, what's incorrect, and ideally a source for the correct information. We'll verify and update within 48 hours.
Click the "Pricing" link in the navigation or visit any Pro feature. You can pay monthly or annually (save 20%). We accept all major credit cards and PayPal.
Yes! You can cancel your subscription at any time from your account settings. You'll retain Pro access until the end of your current billing period.
We offer a 7-day money-back guarantee for new Pro subscriptions. If you're not satisfied, contact support within 7 days of purchase for a full refund.
Absolutely. We use Stripe for payment processing, which is PCI-DSS compliant. We never store your full credit card details on our servers.
Tell us your preferences—duration, budget, interests, work requirements—and our AI analyzes thousands of data points to create a personalized itinerary optimized for digital nomads.
Yes! Every itinerary is fully customizable. You can swap cities, adjust durations, add activities, or regenerate specific sections while keeping parts you like.
Free users get 3 AI Planner queries per month. Pro users get unlimited queries plus the ability to save and share itineraries.
We collect only what's necessary: email, name, and your preferences to personalize recommendations. We never sell your data to third parties.
Yes! Go to Settings → Privacy → Export Data to download all your saved information including favorites, itineraries, and preferences in a portable format.
Please email security@geronimo-ai.com with details. We take security seriously and will respond within 24 hours. We appreciate responsible disclosure.
Click the "Sign In" button in the top right corner and choose to continue with Google. Your account will be created automatically, and you can start exploring cities right away. No password needed!
Yes! Geronimo offers a generous free tier that includes access to city guides, basic visa information, and community features. Pro users get unlimited AI Planner queries, detailed cost breakdowns, and premium features.
Pro includes unlimited AI Planner queries, detailed visa application guides, exclusive neighborhood insights, real-time alerts, and priority support. You also get early access to new features and a badge on your profile.
Absolutely! Geronimo is fully responsive and works great on all devices. We're also working on native iOS and Android apps coming later this year.
You can delete your account from Settings → Account → Delete Account. This action is permanent and will remove all your data, saved cities, and preferences. If you have an active subscription, please cancel it first.