Help Center

Find answers to common questions about Geronimo

🚀

Getting Started

How do I create an account?

Click "Get Started" in the header and follow the signup process. You can sign up with your email.

Is Geronimo free to use?

Yes! Basic features like browsing cities and visa info are free. Pro features require a subscription.

What's included in the Pro plan?

Pro includes unlimited AI Planner queries, saved itineraries, detailed visa guides, and priority support.

🏙️

How accurate is the cost of living data?

We update our data regularly from multiple sources. Costs are estimates and may vary based on lifestyle.

How do you calculate city scores?

Scores are based on internet speed, cost of living, safety, weather, and community feedback.

Can I suggest a new city?

Yes! Contact us with city suggestions and we'll consider adding them to our database.

🛂

Is the visa information official?

We provide guidance based on research, but always verify with official embassy or government sources before traveling.

What is a Digital Nomad Visa?

A visa that allows remote workers to legally live and work in a country while employed by a foreign company.

How often is visa info updated?

We review visa information monthly and update it when regulations change.

🤖

How does the AI Planner work?

Tell us your preferences (duration, budget, interests) and our AI creates a personalized itinerary.

Can I modify the generated itinerary?

Yes! You can edit activities, reorder cities, add or remove destinations after generation.

Are the itineraries saved?

Pro users can save unlimited itineraries. Free users can view but not save itineraries.

💳

How do I cancel my subscription?

Go to Profile > Settings > Subscription and click "Cancel Subscription". You'll retain access until the billing period ends.

Do you offer refunds?

We offer a 7-day money-back guarantee for new Pro subscriptions.

How do I delete my account?

Can't find what you're looking for? Our team is here to help.